FAQs
Frequently Asked Questions
Below are common FAQs. Please contact us directly should you have any other questions
What subjects and levels do you offer tutoring in?
We provide tutoring services for all subjects within the British and IB Curriculum.
How do I find and select a tutor that suits my needs?
To find and select a tutor that aligns with your requirements, please contact us.
Can I choose between online and in-person tutoring?
Yes, we offer both online and in-person tutoring options. In-person tuition is currently exclusive to Dubai residents.
What qualifications and experience do your tutors have?
Our tutors are British Certified (PGCE) with extensive experience in their respective subjects.
What is the cost of tutoring sessions, and do you offer any packages?
Tuition pricing varies based on the student's age and specific needs. We offer various tuition packages, which are detailed on our website.
How long is each tutoring session?
Each tutoring session is one hour in duration.
What is your cancellation policy?
Our cancellation policy allows for cancellations up to 24 or 48 hours in advance of the scheduled session, depending on the specific arrangement.
Can I request a trial session before committing to regular tutoring?
Yes, you can request a trial session to experience our tutoring services before making a commitment.
What resources or materials do you provide for tutoring sessions?
We provide personalised resources tailored to meet the specific needs of each student.
Is there a progress tracking system in place to monitor my child's or my own development?
Yes, we implement a comprehensive progress tracking system. Students undergo regular monthly assessments, and parents have access to data tracking to monitor their child's development.
Do you offer tutoring for students with special needs or learning differences?
Absolutely, our tutors are trained to accommodate the needs of all students, including those with special needs or learning differences.
What if I have specific goals or areas I want to focus on during tutoring?
During the consultation call, we can discuss your specific goals and areas of focus to ensure that you get the most out of your tuition.
How do I pay for tutoring, and what payment methods do you accept?
We accept online payment methods for the convenience of our clients.
Do you have a refund policy?
Our refund policy adheres to our cancellation policy, and refunds are provided accordingly.
Are your tutors available during weekends and holidays?
Yes, our tutors are available during weekends and holidays to accommodate your schedule.
How can I contact your customer support if I have additional questions or concerns?
For any additional questions or concerns, please contact us at info@tuitionquest.com / +971585603709 . We are here to assist you.
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