Privacy Policy

1. Introduction

At Tuition Quest, we are dedicated to providing top-quality online tuition services while respecting your privacy. This Privacy Policy explains how we collect, process, use, and share personal information related to our online tuition services and your rights regarding this data. By using our website and online tutoring services, you agree to the practices outlined in this policy. If you do not consent to these practices, please refrain from using our online tuition services.

2. Data Controller

For the purposes of data protection laws, the data controller is Tuition Quest.

3. Information Covered by This Policy

This policy covers all personal information collected and used by Tuition Quest related to our online tuition services. "Personal data" or "personal information" includes data that identifies you directly or indirectly. This may encompass your name, date of birth, nationality, gender, postal address, email address, phone number, and technical information collected from the devices you use to access our website.

4. Information We Collect

4.1 Information You Provide for Online Tuition

We collect information when you interact with us for online tuition, such as when you fill in forms online or communicate with our tutors. This may include your name, postal address, email address, date of birth, and contact numbers.

4.2 Information We Collect Automatically for Online Tuition

When you use our online tuition services, we may use cookies and similar technologies to automatically collect technical information, including your IP address, browser details, device identifiers, and your online tutoring behaviour.

4.3 Information from Other Sources for Online Tuition

We may receive information about your online tuition progress from our tutors and may collect data from publicly available sources to enhance your online tutoring experience.

4.4 Cookies for Online Tuition

Our website uses cookies to enhance your online tutoring experience. Cookies help us remember your preferences and track your progress. You can control cookies through your browser settings.

5. How We Use Your Information for Online Tuition

We process your data for the following purposes related to online tuition:

• Providing our online tuition services.
• Tracking your progress and customising the online tutoring experience.
• Sending relevant information about our online tutoring services.
• Customer satisfaction surveys to improve our online tuition services.

6. Sharing Your Personal Information for Online Tuition

We may share your data with our online tutoring tutors and staff. This information sharing is crucial for the effective delivery of our online tuition services.

7. Data Storage and Security for Online Tuition

Your data is stored securely, and we take steps to ensure it complies with applicable data protection laws. While we have security measures in place, data transmission over the internet is not entirely secure.

8. Your Rights for Online Tuition

You have the right to:

• Access the information we hold about your online tuition progress.
• Request corrections to your data related to online tutoring.
• Raise concerns about your online tuition experience

To exercise your rights or raise any concerns about your personal information related to online tuition, please contact us.

9. Data Retention for Online Tuition

We retain your online tuition data for as long as necessary to fulfill the purposes for which it was collected, unless legal obligations require longer retention.

10. Changes to This Policy for Online Tuition

We may update this policy in response to legal or operational requirements related to online tuition services. Any changes will be posted on our website, and your continued use of our online tutoring services constitutes acceptance of these changes.

Please review this policy regularly for updates.

For further inquiries or to contact us regarding your online tuition data, please use the contact information provided on our website.